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Why can’t I have my order shipped to my front door?

You can have your order delivered to your Front Door by a Warehouse Glass delivery Truck if you are situated in the Local Delivery zone, as specified on our Website. If you are outside of this zone, your order will be Crated as glass cannot be transported unless it is crated for safety reasons and will be Freighted to the nearest Toll Depot for your collection. A Crate, Pallet or Skid cannot be unloaded unless there is a Forklift onsite. For smaller Hardware Orders, a Courier will deliver to your Door.

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IMPORTANT INFORMATION FOR CHRISTMAS BREAK

Christmas Closure Dates

DIY Frameless Glass will be closed over the Christmas break from midday (AEST) Tuesday 23rd December 2025 until Tuesday 6th January 2026.  Telephone and email will not be answered during this time.

Our online shop is open every day of the year for taking orders. However, all orders placed online after 19th December 2025, will be processed when we reopen on 6th January 2026.